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Privacy

Effective Date: January 1, 2024

Welcome!

Protecting the individual's privacy is crucial to the future of business. We have created this privacy statement to demonstrate our firm commitment to the individual’s right to data protection and privacy. It outlines how we handle information that can directly or indirectly identify an individual (“personal data”)


Respecting your time and with the goal of providing you with the quickest possible access to the relevant passages of the privacy statement, we offer you the following summary.

Summary

The privacy statement aims to explain what personal data is processed by SAP, who uses your personal data, for what purpose, for how long, and explains what rights you have in this context.


Who collects and processes your personal data? SAP does, in the form of the respective legal entity, being either SAP SE in Walldorf, Germany or any another entity of the global group of SAP companies. The sap.com Privacy Statement describes in detail which processing activities of which SAP Group Entities apply.


SAP is processing information including personal data about the users of sap.com using cookies or similar technologies for the purposes set out in the Cookie Statement. You will find further information and have the option to exercise your preferences by clicking on the Cookie Preferences link in the footer of this page.


What personal data does SAP collect? SAP may collect various types of personal data about you when conducting its business, including:

  • personal contact data,
  • personal data related to your or your employer’s business relationship with SAP,
  • personal data SAP must collect due to legal- and compliance-related purposes,
  • personal usage, registration, and participation data which SAP may generate through your use of its web and online offerings,
  • special categories of personal data,
  • application-related personal data,
  • personal data which SAP may receive from third parties,
  • personal data SAP requires to ensure your or your employer’s satisfaction with our products, services and offerings.

For what purpose(s) does SAP collect personal data? SAP processes your personal data to:

  • pursue its business relationships with you, your employer, or your employer’s customers, including ensuring your satisfaction with and keeping you up to date on the latest news about our products and services,
  • develop and offer you its software products, cloud, and other services,
  • protect the quality and safety of its premises, facilities, products, or services,
  • secure and, if necessary, defend its protected legal assets against unlawful attacks, assert our rights or defend SAP against legal claims,
  • ensure compliance with statutory laws and regulations applicable to SAP,
  • operate SAP’s Internet pages, web offerings, or other online events including analyzing the behavior of the users, enabling you to create a user profile, benefit from an identity service and to promote and continuously improve your user experience,
  • search you as a potential talent for SAP,
  • transfer it to recipients like other entities of the SAP Group, third-party service providers, SAP partners and others.

If you want to learn more about each of these purposes for which SAP may collect, transfer, and use your personal data, including for how long your data is being retained and specific to the General Data Protection Regulation (GDPR), the legal ground on which SAP is pursuing them, please refer to the full privacy statement below.


What are your data protection rights? You have the right to request from SAP access to, correction of, and/or the return or the deletion of your personal data. You may request from SAP to restrict the access to your personal data or to exclude it from further processing. You may revoke a once given consent or object to processing activities which SAP may intend to pursue in a given case. When you believe that SAP was processing your personal data not in accordance with this privacy statement or under breach of applicable data protection laws, you have the right to lodge a complaint with a relevant supervisory authority. The sap.com Privacy Statement describes each of these rights in detail, including how you can reach us to exercise any of these rights against SAP and how to identify, if necessary, the relevant data protection authority.


In the final section below, SAP addresses several country-specific aspects that must be explained in a privacy statement under relevant country laws. The country-specific requirements include but are not limited to those from the EU and EEA, Australia, Brazil, Canada, Colombia, Malaysia, New Zealand, the Philippines, Singapore, South Africa, South Korea, Thailand and the United States of America.

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