Outsource To OIS /

Below you can find more information Outsource To OIS our company

Reasons to Outsource to OIS

Proactive:

  • Regularly scheduled onsite visits by IT Professional(s)

  • Maintenance checklist and documentation that ensures consistent service delivery

  • Thorough documentation of your network

  • Your business goals are what direct our efforts

  • Server maintenance and troubleshooting

  • Workstation maintenance and troubleshooting

  • Virus Protection and Microsoft OS updates

  • Available:

  • Multiple IT Professionals

  • 24/7/365 (Always available on Remote Support )

  • Never Sick and Never on Vacation

  • Emergency response time of 3 hours or less guaranteed (our goal is 1 hour)

  • IT Professionals are available to answer your questions by phone when not onsite at your office

  • Increased flexibility for busy times, slow times, projects, upgrades

  • Will never quit because of career or job change like full time employee

  • Affordable:

  • No Interviewing process overhead, like full time employee

  • No Payroll tax overhead, like full time employee

  • No Vacation Pay overhead, like full time employee

  • No Workers Compensation overhead, like full time employee

  • No Training Cost overhead, like full time employee

  • No Performance Review overhead, like full time employee

  • No Background check overhead, like full time employee

  • Predictable Monthly budget

  • Accountable:

  • Satisfaction Guarantee

  • Director of IT management oversight (MCSE)

  • Support Coordinator management oversight

  • Support Advisor management oversight

  • Follow Microsoft Standards and industry standard best practices

  • Support systems created to ensure items don't fall through the cracks

  • Detailed documentation of your network and support visits available to view 24/7/365

  • Regular customer satisfaction surveys after every support visit

  • Knowledgeable:

  • Microsoft Certified and Trained

  • 5 Years of combined industry experience

  • Not Learning on Your Time

  • Weekly Training and Review Meetings